General Terms & Conditions for Unit Rental — Halla Residence
1. Definitions
• Guest: The individual making the reservation or staying in the unit.
• Residential Unit: Any apartment, room, or studio rented by the guest.
• Halla Residence: The owner and operator of the residential units.
2. Booking & Payment
2.1 Guests must provide accurate information when booking.
2.2 Reservation confirmation requires full or partial payment.
2.3 Halla Residence may cancel any reservation that does not meet payment requirements.
3. Check-In and Check-Out
3.1 Valid ID (National ID/Iqama/Passport) is required at check‑in.
3.2 Guests must check out on time; late fees may apply.
3.3 Unregistered persons are not allowed except per the Visitor Policy.
4. Use of the Unit
4.1 Units may be used for residential purposes only.
4.2 Guests are responsible for damages caused by misuse.
4.3 Removing or relocating furniture without approval is prohibited.
5. Visitor Policy (Compliant with Saudi Regulations)
5.1 All visitors must be registered with management and provide ID.
5.2 Overnight stays by visitors are prohibited unless officially added.
5.3 Visitor access is subject to Saudi security and safety regulations.
5.4 Guests are responsible for visitor behavior.
6. Cleanliness & Maintenance
6.1 Halla Residence provides clean units and periodic maintenance.
6.2 Guests must maintain unit cleanliness.
6.3 Malfunctions or damage must be reported immediately.
7. General Conduct
7.1 Guests must maintain quiet and respect neighbors.
7.2 Smoking is strictly prohibited inside all units.
7.3 Illegal substances or activities are forbidden.
7.4 Management may take appropriate action for violations.
8. Safety & Security
8.1 Guests must follow all safety instructions.
8.2 Tampering with fire or emergency systems is prohibited.
8.3 Management may take necessary measures for protection.
9. Cancellation & Refund
9.1 Cancellations follow the stated booking policy.
9.2 Some bookings may be non‑refundable.
9.3 Fees may apply for late cancellations.
10. Legal Liability
10.1 Halla Residence is not liable for loss of unregistered belongings.
10.2 Guests are liable for damages caused by misuse.
10.3 Force majeure may result in reservation modification or suspension.
11. Termination of Stay
11.1 Management may terminate the stay for violations.
11.2 Guests must vacate the unit upon official notice.
12. Acceptance
Booking or staying in the unit constitutes full acceptance of these terms.
